Terms and Conditions

Selling only booth refunds

Cancelation of selling booths 90 days or greater from the start of the show has a couple options. The full value can be transferred to a booth at another show we offer. Otherwise, a 75% refund of the booth total will be made. 

Cancelation of selling booths within 60 days of the show start would have the option of the full value transferred to a booth at another show we offer or a 50% refund. 

Cancelation of a selling booth within 30 days of the show start would only have the option to transfer the value to a future show we offer. 

No show for a selling booth offers no refund options or transfer. 

Teaching and or teaching and selling booths 

Cancelation of a teaching and or teaching and selling booth 90 days or greater will have the option of transferring the value to a future show we offer. However, if workshop spots have been sold to attendees, and we have to offer refunds, a $25 fee per workshop will be deducted from the value of the selling/teaching booth. This fee covers the cost of promoting, listing, and administrative work to make changes and refunds. It also covers the cost of credit card fees and processing charges. 

Cancelation of a teaching and or teaching and selling booth within 90 days of the start of the event will not be refunded or transferred, and the teacher will be billed $25 for every workshop we have to cancel and refund to registered attendees. 

Workshop refunds & changes

All workshops paid can be transferred to another attendee found by the original purchaser with no penalty. Please get that person a copy of your order confirmation to show when they arrive for the workshop.  There are no refunds unless the event or workshop is cancelled.

Workshop changes - A $25 change fee per workshop will be charged if someone wants to change a workshop once a workshop is paid. For your protection, we do not have the ability to change anything on an order in our system. This is to protect the customer from having things added or changed once an order is placed. We will have to cancel the entire order, issue a refund, and pay credit card/processing fees and have you enter a new order. 

No show for workshops offers no refunds. 

In the event something happens that an event or workshops are cancelled by the instructor or event host, a 100% refund will be made to participants. 

Products

Defective or damaged products in shipping reported in writing within 30 days of shipment will be replaced. We do require images be sent to us of the defective/damaged items, along with images of packaging. Items and packaging should be saved until a claim is finalized with the shipper. If you refuse to send images showing defect of damage, or throw packaging and or items away, no claim can be filed, and refunds/replacements will not be made. No refunds or exchanges will be made after 30 days. 

Items returned that are not damaged or defective will have a 25% restocking fee if done within 30 days of shipment. No refunds or exchanges can be made after 30 days. 

Canceling an order for merchandise after it is placed, but not packed for shipping will have a 5% processing fee to cover administrative and card process fees. Once an order is pulled and ready to ship and the order is canceled or changed, a 25% restocking fee will be deducted from the refund. Once an order has shipped, and you want to cancel, it will be up the buyer to send the items back at their cost with proper insurance. A 25% restocking fee and cost of shipping/handling to the customer will be deducted from the refund. All returns must be done within 30 days of shipment and items returned must be unopened or used, in sellable condition to qualify for any refund.